OpenSesame

Content Curation Specialist, Technology

Job description

While it appears to most people that we just sell training courses (over 30,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees. In fact, we have strategic partnerships with Global 2000 companies who rely on our training programs to develop the world’s most productive and admired workforces.

Come join our Curation Team and help curate content that addresses each OpenSesame customer’s unique training needs. As a Curation Specialist with a technology focus, you’ll work closely with our Sales and Customer Success teams to perform course mappings, aligning customer technology needs with content available in the OpenSesame catalog. You’ll work cross functionally with several departments at OpenSesame with the primary objective of recruiting, curating and managing a portfolio of eLearning courses focused on the top technology topics in every industry.

Job Description

  • On a daily basis, you will work with our sales and CSM teams to perform course mappings, aligning customer technology needs with content available in the OpenSesame marketplace.
  • You will serve as trusted advisor to Sales and CSM teams, interfacing directly with customers and prospects to support their content curation goals.
  • Serve as an internal and external expert on our technology course offering, developing a deep understanding of the OpenSesame marketplace and offerings to help map the right courses to ensure customer success.
  • Act as the publisher’s primary point of contact within OpenSesame, often to triage or coordinate internal teams and efforts to support and maintain a strong ongoing publisher relationship.
  • Identify and drive opportunities to grow publisher accounts with existing or new products, specifically around technology content needs and development opportunities.
  • Regularly communicate with your portfolio of publishers to maintain and increase engagement across the OpenSesame publisher community.
  • Willingness to travel required for department and/or full team events, less than 5%.
  • Travel requirements for department and/or full team events: less than 5%.

Performance Objectives

  • 30 days from now you have a comprehensive understanding of the OpenSesame curation process and tools. You can identify our customers’ needs and see where curation fits into the customer journey.
  • After 60 days, you have established yourself as the internal and external expert on OpenSesame’s technology course offering. You regularly perform course mappings for customers and skillfully navigate the OpenSesame catalog on a daily basis.
  • After 90 days, you have completed curation projects on behalf of 50 unique customers and have established relationships with at least 5 OpenSesame publishers. You confidently curate elearning course curricula to support the launch and expansion of customer compliance training initiatives.
  • 120 days from now you are consistently completing between 8 and 10 curation requests per week. You are the publisher’s primary point of contact within OpenSesame, and coordinate internal efforts to support and maintain strong ongoing publisher relationships.
  • Within your first year, you have built strong relationships with 10 or more publishers, and you are consistently receiving positive feedback from customers and internal stakeholders. You readily support customers at every stage of the course curation process and create actionable project plans based on their unique compliance goals and objectives.
  • 18 months from now you are a go-to resource on the team for all questions related to OpenSesame’s technology catalog and general technology training requirements. You think strategically about curation, and identify opportunities for developing programs that will help customers curate at scale. You are a trusted expert for both internal and external stakeholders.
  • Two years from now you are promoted to Sr. Curation Specialist after having built a reputation of excellence with publishers, customers, and OpenSesame teammates.

If you are a self-starter with an inquisitive mind and track record for delivering excellent results that thrill your customers and teammates, then we may have an opportunity for you... however, we are unusually selective about who we ask to join our team.

You might notice we don’t have the requirements, qualifications, and minutia of typical job descriptions. We don’t care about any of that as we do not hire based on specific buzzwords, technologies, or popular acronyms on your resume.

We are looking for specific examples from your previous experience that proves you can do the job so that when you sit back at the end of your tenure and reflect on your time at OpenSesame it is with a wide grin on your face knowing you exceeded all of the performance expectations and are leaving the business in a much better place than you found it.

Become the Best Version of Yourself

We want OpenSesame to reflect the diversity of the communities we serve and the world we live in. We know that a variety of perspectives and voices strengthen our ability to deliver the spark of learning to everyone. We hold ourselves accountable to create more diverse, equitable, and inclusive communities through continuous learning, personal growth, and working to support our customers. We welcome you to bring your authentic self to our team and grow beyond your expectations.

OpenSesame

E-learning company providing online training courses for businesses.