Multnomah County

IT Systems Administrator Senior - Library Services

Job description

Pay Range:

$49.01 - $60.24 Hourly


Department of County Assets (DCA)

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

November 28, 2021

The Opportunity:

This work matters…

Are you an experienced systems administrator with a passion for public service? Bring your expertise to Multnomah County, where you will directly support the nationally recognized Multnomah County Library system and the $387 million Multnomah County Library Bond passed in November 2020. This bond project will add modern technology infrastructure, including gigabit speed internet, to new and existing library locations.

The IT Systems Administrator Senior - Library Services provides technical assistance and support for strategic enterprise computer systems and related system software and hardware components; performs a variety of complex systems analysis duties in the installation, testing and maintenance of hardware and software; ensures that the enterprise system is operating efficiently; and performs a variety of related technical tasks. This position will focus primarily on supporting Multnomah County Library systems and applications.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our website. These positions also are eligible for overtime pay.

Who We Are: Multnomah County IT is one of the most innovative government IT organizations in the nation, dynamically aligning itself with emerging industry trends. We are a group of creative, smart, and talented people who foster an inclusive environment of collaboration and fun. Our strength is the diversity of our people.

Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.

Primary Job Duties

Enterprise Solutions Architecture and Work Processes Development

  • Design, architect, and implement software and hardware solutions and the associated recovery capabilities.
  • Provide training, mentoring and guidance to junior staff members.
  • Oversee new hardware and software installation and upgrades and support activities with internal and external staff and vendors.
  • Evaluate long-term requirements and perform overall system planning for assigned products.
  • Research, evaluate, test and implement new operating systems or systems software packages.
  • Develop processes and procedures to turn over maintenance tasks to other personnel.
  • Identify and recommend new technologies that may be utilized in order to reduce infrastructure costs and meet or exceed customer needs.
  • Evaluate customer needs, identify and propose solutions to meet requirements and ensure compatibility with existing systems.
  • Understand the impact of changes to the system environment and effectively communicate them to IT teams and customers.
  • Effectively work with service providers, prioritize project deliverables, and determine implementation approaches.

Advanced Technical Analysis and Systems Administration

  • Provide advanced technical assistance and support for strategic enterprise servers and midrange computer operating systems.
  • Perform a variety of complex systems analysis duties in the design, development, implementation, and maintenance of various computer hardware and software applications.
  • Detect, isolate and resolve complex technical system problems; provide timely and effective level 3 support.
  • Create and modify scripts in a variety of languages (VBScript, Unix shell, PowerShell, etc.).
  • Review, evaluate and analyze new or updated software or operating systems; confer with staff and vendors; design and recommend modifications to existing systems.

To Qualify

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*:

  • Five years of experience in IT systems administration, AND
  • Equivalent to a bachelor’s degree from an accredited college or university in information technology or a closely related field. (Additional experience may substitute for education.) AND
  • The specific knowledge, skills and abilities listed below.
  • The successful candidate will be required to pass a background check.  

Specific knowledge, skills and abilities (KSAs) required for this role:

  • Advanced knowledge in the administration of Integrated Library Systems
  • Working knowledge managing Patron Public Computing systems
  • Advanced skill in the administration of Windows 10 Desktop Operating System
  • Advanced skill in the administration of MAC Operating Systems
  • Working skill in the administration of Linux Operating Systems
  • Advanced knowledge of Microsoft Active Directory
  • Working knowledge of Microsoft SCCM and/or MEM
  • Advanced skill using scripting tools (Powershell, Perl, Python)
  • Advanced skill utilizing Integration tools (Web Services, API’s)
  • Advanced knowledge in networking technologies
  • Working knowledge of SQL database administration

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Multnomah County

Providing Mult. Co. residents with health and government services.