Product Manager

Job description

The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.

But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.

As a Product Manager, you'll be responsible for developing and releasing products per the product roadmap and in partnership with leadership, shaping the roadmap and strategy. You'll build products from existing ideas, customer input, and market data and help to develop new ideas based on industry experience and contact with clients and prospects.

To succeed in this role, you should be a perceptive and creative leader and a reliable problem-solver. Your curiosity and ability to tune into the needs of the marketplace will set you apart, but above all, you will be measured on results and metrics such as NPS, time to market, competitive wins, eliminating barriers to adoption, and improving customer outcomes. If you’re also confident and have a knack for knowing what ideas will and won’t work, we’d like to meet you.

Scope of Responsibility and Duties

  • Owns market discovery and evaluation, understanding potential buyers and users of their products
  • Aligns and coordinates On-site visits to gain deeper insight into their needs to build strong relationships with customers and prospects
  • Writes and prioritizes problem statements
  • Creates high-level product strategy and direction
  • Writes and prioritizes epics
  • Communicates release planning and feature prioritization with all stakeholders
  • Maintains development (internal) roadmap, keeping it aligned with the external-facing roadmap for each product
  • Participates in and runs focus groups and user-centric design sessions
  • Leads the customer advisory board (CAB) for each product
  • Owns product launch and leads overall go-to-market strategy for products

Typical Deliverables

  • Usage reporting
  • NPS reporting
  • Product roadmap
  • Competitive analysis
  • Product segmentation analysis
  • Win/loss reports
  • Product releases that contribute to company goals


  • Proficient with advanced data analysis tools and software
  • Jira, Confluence and Pendo
  • SWOT Analysis and market customer segmentation
  • Planning and coordination at all levels
  • Executive communication with an emphasis on decision criteria with supporting data/evidence Customer communication
  • High-level estimation and sizing
  • UX design fundamentals
  • Managing customer expectations and negotiation skills


  • Competitive Medical Benefits (PPO + HSA available)
  • Vision, Dental, Short-Term Disability fully covered by Cayuse
  • Unlimited PTO + Holidays + Flexible Work Schedule
  • Remote Work Stipend
  • Equal Paid Parental Leave
  • 401k with Employer Matching
  • Quarterly Wellness Reimbursement
  • Remote Work Environment, supporting the Ultimate Employee Experience

Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.


Empowering organizations to conduct globally connected research.