Customer.io

Senior Scaling Engineer

Job description

Customer.io is looking for collaborative senior scaling developers who love solving interesting puzzles and are excited to help us build out a scalable platform that our customers love. Our small, remote-first team is fun-loving, passionate and highly effective. We offer a lot of opportunity to grow and refine your skills while having a significant impact. Other members of our team have backgrounds in a wide variety of industries, from AdTech to Gaming, and we believe that embracing our unique perspectives and expertise is key to our success as a collaborative team.

We value diversity, and as a distributed company are committed to giving you the flexibility and freedom to work from anywhere in the world, on a schedule that fits your family and your life.

What you'll do:

  • Be a model and mentor for writing well-architected, well-tested and easy to understand services in Go that help our customers easily send timely & relevant messages at scale
  • Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and our company to flourish
  • Work with our tech support teams to diagnose operational issues and help our customers to achieve their goals with our product
  • Take an active role in a friendly supportive team that encourages you and the entire company to grow as individuals, professionals and teams
  • Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices together

What we're looking for:

  • A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
  • Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems
  • A solid understanding of problems of scalability and experience building out performant distributed applications on cloud infrastructure.
  • Comfort working in UNIX environments and applying modern collaborative development practices.
  • Proficiency in Go
  • Experience in working with RDB systems, preferably MySQL
  • Ability to deliver high quality solutions quickly and without mentorship
  • Experience working within a distributed company is preferred
Customer.io

Marketing automation platform to send targeted messages.

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