Sales Development Representative

Job description

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.


Smarsh is seeking a Sales Development Representative to join our fast-growing Sales team. Smarsh partners with a wide breadth of mobile (i.e., AT&T, Verizon), social (i.e., LinkedIn, Facebook) and collaboration (i.e., Slack, Microsoft) partners to deliver vital governance and compliance solutions for companies in highly regulated industries. Someone who embraces new opportunities, is motivated by professional advancement, demonstrates curiosity, enjoys problem solving, delivers excellence, and thrives in a changing, fast-growth environment is the ideal candidate. The candidate will work cross-functionally with the larger Smarsh team on several high-impact and high-visibility projects.

The Inside Sales team is part of the established Sales organization to continue the year-over-year growth we have experienced since Smarsh began in 2001. We are seeking highly-motivated, high-potential Sales Development Representatives (SDR) with strong technical aptitude and natural sales instincts.

Under the leadership, guidance, and coaching of the Sr. Manager, Sales Development, and within a disciplined, metric-driven process, you will research prospective customers and identify, filter and qualify opportunities for the Account Executives. You will generate leads through cold calling activity and be the first point-of-contact for prospects interested in the Smarsh platform.

How will you contribute?

  • Reach a minimum dial goal per day as established by leadership
  • Reach monthly quota of discovery meetings that lead to revenue growth opportunities
  • Be an expert in the Smarsh platform to understand prospects’ compliance and archiving requirements and how Smarsh can fulfil those requirements
  • Maintain a complete, accurate, up-to-date sales pipeline and forecast in Salesforce
  • Successfully manage and overcome prospect objections
  • Qualify opportunities and leads to the top of our sales funnel
  • Develop multi-channel presentation skills to present in person and via the web
  • Professionally and passionately represent the Smarsh brand, vision, and values at all times
  • Other duties as assigned.

What will you bring?

  • Proven track record of achieving results
  • Drive to be coached to success
  • Superior interpersonal and communications skills (verbal and written)
  • Flexible to work in a fast-paced, high growth environment
  • Excellent organizational, time-management and prioritization skills
  • Tons of energy, passion, humor, and enthusiasm
  • 1+ year of direct sales experience, preferably in B2B environment is a plus
  • Capability with and LinkedIn is a plus

$23 - $26 an hour

The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process.

The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.

Local cost of living assessments are done for each new hire at the time of offer.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.


Smarsh helps organizations with their electronic communications.