Portland General Electric

Senior Business Systems Analyst - Energy Trading Systems

Job description

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

We're hiring for a position open to both mid-career and senior level candidates. The level will be determined based on the successful applicant's qualifications, experience, and demonstrated skills during the interview process.

Job Function Summary

Acts as a liaison between IT and the business to elicit, document, analyze and validate requirements for new energy trading and risk systems and enhancement of existing systems. Analyzes business processes/problems to be solved with automated systems. Identifies gaps and provides expertise in business requirements for system specifications and scales new and current systems, processes, and procedures in a cost-effective manner.

Business Systems Analyst / Senior Business Systems Analyst

Senior Business Systems Analyst

Key Job Information

  • Requires in-depth knowledge and experience working in an Energy, Commodity, or Financial Trading and Risk organization.
  • Experience working with a Energy Trading system.  A preference to Endur is needed, but Allegro, FIS Aligne, or other systems will be considered.
  • Interprets internal or external business issues and recommends best practices.
  • Solves complex problems; takes a broad perspective to identify innovative solutions.
  • Works independently, with guidance in only the most complex situations.
  • Interact daily with end-users, developers, and managers to support and enhance systems and processes.
  • May lead functional teams or small projects in an Agile Delivery Model.
  • Be able to mentor and train junior level Business Analysts.
  • Be able work with user and provide training and guidance new systems and enhancements.  
  • Be able to help users perform user acceptance testing cycles.

Key Responsibilities

  • Business Analysis (BUAN) Takes responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organization change. Applies and monitors the use of modelling and analysis tools, methods and standards, giving special consideration to business perspectives. Collaborates with stakeholders at all levels, in the conduct of investigations for strategy studies, business requirements specifications and feasibility studies. Prepares business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.
  • Requirements Definition and Management (REQM) Facilitates scoping and business priority setting for large or complex changes, engaging senior stakeholders as required. Selects the most appropriate means of representing business requirements in the context of a specific change initiative. Drives the requirements elicitation process where necessary, identifying what stakeholder input is required. Obtains formal agreement from a large and diverse range of potentially senior stakeholders and recipients to the scope and requirements, plus the establishment of a baseline on which delivery of a solution can commence. Takes responsibility for the investigation and application of changes to program scope. Identifies the impact on business requirements of external impacts affecting a program or project.
  • Consultancy (CNSL) Manages provision of consultancy services and/or management of a team of consultants. In own areas of expertise, provides advice and guidance to consultants and/or the client through involvement in the delivery of consultancy services. Engages with clients and maintains client relationships. Establishes agreements/contracts and manages completion and disengagement.
  • Business Process Improvement (BPRE) Analyzes business processes; identifies alternative solutions, assesses feasibility, and recommends new approaches, typically seeking to exploit technology components. Evaluates the financial, cultural, technological, organizational, and environmental factors which must be addressed in the change program. Establishes client requirements for the implementation of significant changes in organizational mission, business functions and process, organizational roles and responsibilities, and scope or nature of service delivery.
  • Benefits Management (BENM) Identifies specific measures and mechanisms by which benefits can be measured and plans to activate these mechanisms at the required time. Monitors benefits against what was predicted in the business case and ensures that all participants are informed and involved throughout the change program and fully prepared to exploit the new operational business environment once it is in place. Supports senior management to ensure that all plans, work packages and deliverables are aligned to the expected benefits and leads activities required in the realization of the benefits of each part of the change program.


  • Requires a bachelor’s degree in business, computer science, engineering, management or other related field or equivalent experience.
  • Typically, eight or more years in related field. Preferred experience in or knowledge of specific line of business and/or IT environment.
  • Certified Business Analysis Professional (CBAP) certification preferred.

Competencies (Knowledge, Skills, Abilities)

Functional Competencies

  • Work with Front, Middle and Back Office functions with configuration, enhancement, and daily support of Trading (paper, physical), Logistics (Scheduling), Risk (Market, Credit, Operational, Compliance, etc.), and Settlements (AR/AP Process, Invoice Management, etc.) business teams.
  • Expert knowledge of discovery techniques and requirements definition.
  • Provide inputs on optimizing the product configuration, customization, and integration needs.
  • Be able to reconcile large amounts of data in a regression testing process.
  • Create strategies and apply best practices for designing, configuring, customizing, integrating, and implementing energy trading and risk management solutions.
  • Advanced knowledge of client relationship management techniques and client. Ser
  • Increase business effectiveness and efficiency by implementing new product version capabilities.
  • Exposure to Risk Data Analytics, and Statistical platforms and methodologies such as cQaunt, Matlab, or SAS.
  • Able to Maintain in-depth knowledge of Trading, Risk Management and Scheduling tools (including third party, Ion and OATI products a plus) and emerging trends.
  • Project Management experience or leading small teams.

General Competencies

  • Advanced customer focus skills.
  • Advanced oral and written communication skills.
  • Advanced organization and prioritization skills.
  • Advanced meeting facilitation skills.
  • Intermediate team building skills Intermediate developing others skills.

Required for both Levels

Physical and Cognitive Demands

Cognitive Level Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts, and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

  • Ability to adhere to set response times, deadlines, and time-sensitive tasks.
  • Ability to follow accuracy standards.
  • Ability to follow through on decision-making tasks.
  • Ability to interact effectively and collaboratively within a team environment.
  • Ability to communicate and problem solve when under stress.
  • Ability to respond and adapt to frequent change.
  • Ability to accept and demonstrate self-awareness when provided constructive feedback.
  • Ability to discern feedback and acknowledge ownership of areas of improvement.
  • Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks.
  • Ability to successfully collaborate with peers, managers, and others within the organization.
  • Demonstrates sound memory.
  • Ability to process new information to be applied consistently to work tasks.


  • Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule.
  • Ability to work long hours.
  • Ability to work a variable schedule.
  • Ability to report to work and perform work during periods of severe inclement weather.
  • Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance.
  • Ability to work shift schedule.
  • Ability to work on-call schedule.

Physical Capabilities

  • Computer use (use computer regularly for entire work shift)

Environment - Indoor/Outdoor

  • Office

PGE supports hybrid flexible work arrangements; and will have a combination of in-the-office and working offsite. This individual will need to be located within 75 miles from job location and will need to work in-the-office at least one day a week. However, these arrangements may change due to business needs or changes in responsibility.



Compensation Range:

$72,900.00 - $145,375.00

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.  Our Diversity, Equity & Inclusion (DEI) team is also available for support.  You can contact them at dei@pgn.com.

Portland General Electric

Oregon's largest electric provider.