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Job Function
Release and Deployment Manages, plans, schedules and controls a software deployment through different stages to test and live environments. Ensures that the integrity of the live environment is protected and that the correct components are released.
Key Job Information
Senior Release and Deployment Analyst 6058 Grade 8
Career Level: P4 Specialist Professional Requires specialized depth and/or breadth of expertise Interprets internal or external business issues and recommends best practices Solves complex problems; takes a broad perspective to identify innovative solutions Works independently, with guidance in only the most complex situations May lead functional teams or projects.
Key Responsibilities
Release and Deployment (RELM) Leads the assessment, including assessment of risk, analysis, planning and design of release packages. Liaises with business and IT partners on release scheduling and communication of progress. Conducts post- release reviews. Ensures release processes and procedures are applied. Technical Specialism (TECH) Maintains an in-depth knowledge of specific specialisms and provides expert advice regarding their application. Can supervise specialist consultancy. The specialism can be any aspect of information or communication technology, technique, method, and product or application area. Change Management (CHMG) Develops implementation plans for complex requests for change. Evaluates risks to the integrity of service environment inherent in proposed implementations (including availability, performance, security and compliance of the business services impacted). Seeks authority for those activities, reviews the effectiveness of change implementation, and suggests improvement to organizational procedures governing change management. Leads the assessment, analysis, development, documentation and implementation of changes based on requests for change. Business Process Improvement (BPRE) Analyzes business processes; identifies alternative solutions, assesses feasibility and recommends new approaches. Contributes to evaluating the factors which must be addressed in the change program. Helps establish requirements for the implementation of changes in the business process.Quality Assurance (QUAS) Uses quality standards to review past performance and plan future activities. Conducts audits of quality requirements and produces audit reports. Monitors and reports on the outputs from the quality assurance and audit processes. Incident Management (USUP) Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents. Facilitates recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Methods and Tools (METL) Promotes and ensures use of appropriate techniques, methodologies and tools. Relationship Management (RLMT) Identifies the communications needs of each stakeholder group in conjunction with business owners and subject matter experts. Translates communications/stakeholder engagement strategies into specific tasks. Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. (For example, may oversee the organization's promotional/selling activities to one or more clients, to ensure that such activities are aligned with corporate marketing objectives.) Negotiates with stakeholders at senior levels, ensuring adherence to organizational policy and strategies. Provides informed feedback to assess and promote understanding.
Education/Experience/Certifications
Education Requires a bachelor’s degree in business, computer science, engineering, management or other related field or equivalent experience. Experience Typically eight or more years in IT release and deployment management or environment management or project management.
Competencies (Knowledge, Skills, Abilities)
Functional Competencies Advanced knowledge of change management frameworks Advanced knowledge of methods and tools of systems Advanced knowledge of configuration management processes Advanced knowledge of incident management processes Advanced knowledge of quality standards Advanced knowledge of release and deployment frameworks Advanced knowledge of researching release management approaches and technologies; analyze and recommend their adoption to improve release activities Advanced technical knowledge build and deployment processes General Competencies Advanced customer focus skills Advanced accuracy skills Advanced risk management skills Advanced oral and written communication skills Advanced decision-making skills Advanced organization and prioritization skills Advanced meeting facilitation skills.
Physical and Cognitive Demands
Cognitive Level Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.). Cognitive Ability to adhere to set response times, deadlines and time-sensitive tasks Ability to follow accuracy standards Ability to follow through on decision-making tasks Ability to interact effectively and collaboratively within a team environment Ability to communicate and problem solve when under stress Ability to respond and adapt to frequent change Ability to accept and demonstrate self-awareness when provided constructive feedback Ability to discern feedback and acknowledge ownership of areas of improvement Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks Ability to successfully collaborate with peers, managers and others within the organization Demonstrates sound memory Ability to process new information to be applied consistently to work tasks.
Schedule/Attendance
Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule [typically for nonexempt positions, although some exempt positions may have an established start/stop time] Ability to work long hours Ability to work a variable schedule Ability to report to work and perform work during periods of severe inclement weather Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance [for part- time positions, change to part-time attendance] Ability to work shift schedule Ability to work on-call schedule
Physical Capabilities
Environment - Indoor/Outdoor:
Compensation Range: $104,325.00 - $173,875.00
In addition, this position is eligible for a performance-based incentive bonus. Actual total compensation is commensurate with experience, skills, and education.
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